IT Skills Building for T4D

These resources are ideal for IT Staff looking to learn more about software development, IT project management, and working with external vendors

The IT skills needed for supporting T4D initiatives will be dependent on which technical aspects Country Offices choose to keep in-house versus those they outsource to external vendors.   Some familiarity with commonly used tools and their technical components solutions will be essential regardless of whether or not T4D solutions are being produced within UNICEF.  Skills for the managing software development process and dealing with external vendors should be considered as key competencies.

Recommendations for building IT skills for T4D:

  1. IT departments should begin to evolve the required competencies to include T4D and these  should be included in the generic ICT Terms of Reference (e.g., familiarity with common tools, open source solutions, etc.)
  2. Country Office IT should partner with Programmes to improve awareness of programme goals and identify areas where T4D components could assist programme functions or improve outcomes. This will include involving IT staff beginning in the conceptual and planning phases for projects which include T4D components, and seeing projects through implementation and scale.
  3. The IT department should become a partner to Programme staff when negotiating with external partners and vendors who may be building or implementing T4D components. This will require IT staff to have a strong understanding and participate in
  • Project management approaches for software development
  • Business analysis and requirement definition

UNICEF-Supported Trainings (accessed via

Provider Title Description
UNICEF Skillport IT Project Management Essentials 1 hour Online Course: Planning, monitoring, managing risks, testing deliverables
UNICEF Skillport Managing Software Outsourcing 1 hour Online Course:  Vendor contracts, managing vendors, dealing with risks
UNICEF Skillport PMI/ScrumMaster Agile Practioner Online Course:  Agile essentials, requirement planning
UNICEF Skillport Linux Professional Institute: Beginner Online Course: Linux programming
UNICEF Skillport Linux Professional Institute: Advanced Online Course:  Linux programming

External Trainings:

Provider Title Description
Mountain Goat Software Agile and Scrum Certification Workshop/training: Agile, Scrum, User stories, $1,200.00
ThoughtWorks Agile Fundamentals 2 Day Workshop: Agile basics, $11,500.00
Carnegie Mellon (Rwanda) Masters in Information Technology Graduate Program: ICT, such as mobile applications, information security and networking, and software management, as well as critical business areas such as finance, operations and entrepreneurship, $40,000.00
UN University, Intl. Institute for Software Technology PhD in ICT for Sustainable Development PhD Program: ICT4D, $35,000.00
University of Manchester MSc in Information Systems: Change and Development (Distance Learning)  Graduate Program: Training of “hybrid managers” for the implementation of new information management systems in organizations, $20,000.00
Enhancement Centre GIS Capacity Building 3 Day Workshop: Introduction for project management Custom


Tools and Resources:

Provider Title Description
Tech Republic Various Resources including white papers, webinars, case studies Various Resources:  New technologies and skill sets, Free
Cutter Consortium IT governance and management, Agile approaches Webinars, Trainings, Workshops, & Free newsletter: Business Analysis, Agile, etc., Membership required
Mountain Goat Software Agile and Scrum Overview Key terms/Guides: Agile and scrum methodologies, Free
TechChange Standards and Interoperability Informational Video: Standards and Interoperability, Free

Sample Terms of Reference:

UNICEF Global Innovations has created sample ToRs for Innovation Lab staff. The following could be useful for IT-related positions:

  • Production Coordinator
  • Software Developer
  • Engineering Lead

See the sample ToRs here:

For more information:


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