Tag Archives: Global Innovations

Weekly T4D/Innovation Insights & Updates #4

Wishing everyone a Happy Friday. For this week’s installment of ESARO’s T4D/Innovation Insights and Updates, we’ll take a look at some of the worst practices of using ICT in programme sections.

http://blogs.worldbank.org/edutech/worst-practice

While this blog post specifically focuses on using ICT in education, the lessons can be applied across all UNICEF programme sections.

  A quick look at the worst practices:

1.     Dump hardware in schools, hope for magic to happen

2.     Design for OECD learning environments, implement elsewhere

3.     Think about education content only after you have rolled out your hardware

4.     Assume you can import content from somewhere else

5.     Don’t monitor, don’t evaluate

6.     Make a big bet on an unproven technology (especially one based on a closed/proprietary standard) or single vendor

7.     Don’t think about (or acknowledge) total cost of ownership/operation issues or calculations

8.     Assume away equity issues

9.     Don’t train your teachers (nor school headmasters, for that matter)

10.   _________(No. 10 is purposefully left blank to reinforce that many other worst practices exist.)

However, knowing the “what not to dos” is only part of the learning process as we become more familiar with integrating T4D in programme delivery. Last month Global Innovations launched the Child Friendly Technology Framework to help programme sections think through some of the challenges that arise when designing a new project with a tech component. With the help of 52 worksheets to stimulate thinking and discussion, the framework helps guide a new project from the idea stage through producing a Concept Note and Executive Summary to guide project implementation..

http://unicefstories.org/2013/08/06/child-friendly-technology-framework/ 

 Hopefully, by utilizing some of the planning tools such as the Child Friendly Technology Framework, we can avoid committing some of the “worst practices” mentioned.

 

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Weekly T4D/Innovation Insights & Update #2

Happy Friday! The Regional T4D team has begun sending out a weekly article or two about T4D and Innovation to showcase interesting insights, opportunities and challenges faced in this space.

This week we turn to an interview by Aleem Walji, Director of Innovation Labs at the World Bank Institute, on how the World Bank thinks about scaling innovation. In this interview at the Skoll World Forum in April 2013, Mr. Walji highlights ways development organizations can leverage technology and innovation initiatives to positively impact humanitarian efforts.

http://www.forbes.com/sites/skollworldforum/2013/09/04/how-does-the-world-bank-think-about-scaling-innovation/

Some quick takeaways from the interview:

  • Solving humanitarian challenges requires solutions where “multiple actors experiment together, learn together, and iterate fast.” We need to push for evidence-based solutions and multi-stakeholder problem solving.
  •  Move towards an agile development model where“instead of minimizing risk we need to manage risk and navigate uncertainty intelligently.”
  • “Fail fast and fail forward. You learn and iterate. You document what you learn, share it with the world and look for insights form wherever you find them.”
  • Be bold in experimentation and think big in programme delivery. “What we need to scale is not a particular solution or development prescription but a repeatable process that is end-user centric, disciplined and data driven.

This interview provides some great insights into the challenges and opportunities facing UNICEF as we begin and continue thinking about and discussing the possibilities for T4D and Innovation in programme delivery.

Also, UNICEF’s own Chris Fabian gave a great interview on this same subject for the World We Want. For Chris and the Global Innovations

team, scaling innovation means “working with open source solutions, with technologies that are readily available in community so we don’t have to bring things from outside, and with products that can be built locally, adopted locally, and scaled globally.”

Here’s the link to the full interview: http://www.worldwewant2015.org/node/398622

I hope you enjoy reading.

 

mHealth Framework WebEx

In our efforts to increase capacity across the region for the improved management of Technology for Development initiatives, the Regional ICT team is hosting a series of WebEx sessions on relevant T4D topics including: tools and technology solutions, useful innovations for Programme challenges, and methodologies for project management.

For our first session, we were very pleased to have Erica Kochi from UNICEF’s Global Innovations unit in New York join us to explain the mHealth Framework.  She was joined by a number of key partners who were involved in the mHealth Framework from its inception. The mHealth Framework has been developed in collaboration with Johns Hopkins University, the World Health Organization, and frog Design. The mHealth Framework is a tool for helping governments, donors, implementing partners or other stakeholders understand how to determine appropriate technology solutions for health interventions, and how mobile technologies can improve health outcomes.  The framework aids practitioners in conceptualizing the larger “health system”, so that challenges, constraints, and key actors are better incorporated into project design and implementation. For more background on the mHealth Framework, please see this paper.

See below for the mHealth Framework.

Erica Kochi gave the introduction to the session, and discussed some of the opportunities in East Africa for integrating technology and innovation in design into health programming.  mHealth aims to make connections and bridge gaps across the continuum of care, and the mHealth framework was developed, “somewhat organically,” she says, to guide practitioners in navigating this evolving space.

Peter Benjamin, who is Director of mHelp, the Capacity Building unit of the mHealth Alliance, gave us some background on mHealth and how it has evolved in the last few years.  While mHealth has come a long way, there are still many challenges in health systems that mHealth, as a tool, is not yet able to solve.  The challenges for mHealth solutions include improving interoperability, determining financially sustainable business models for scaling mHealth solutions, and improving the evidence to determine its tangible benefits. When it comes to scaling mHealth solutions, Peter emphasized that it is important to keep in mind the end-user, to plan for scale from the beginning, and to invest in evaluation so that lessons learned can be fed into future projects.

Alain Labrique is Director of mHealth Initiatives at Johns Hopkins University and focuses on Health Systems in Asia and East Africa.  He discussed how mHealth technologies improve coverage of over-stretched health systems. Johns Hopkins and WHO have been working to develop a mHealth Taxonomy in order to standardize the language around mHealth interventions.  Alain highlighted how using a common language will help practitioners identify complementary efforts and existing gaps. The mHealth Framework takes this one step further, by identifying and visualizing common constraints faced by actors in the system.

Garret Mehl conducts research on reproductive health and innovations for strengthening health systems at WHO.  He took us through the different components of the mHealth Framework and gave examples of how it can be applied.  The framework acts as a planning and communication tool, to help illustrate health projects to stakeholders and governments. It consists of validated interventions along the continuum of care (for now it focuses solely on Reproductive, Maternal, Newborn and Child Health), constraints and challenges, and possible mHealth applications (clustered by their different utilities). Garrett explained that the Framework allows for the “when, what, how and why a mHealth strategy is being deployed.”

Finally, Sean Blaschke (Health Systems Specialist, UNICEF Uganda) and Nick Oliphant (Health Specialist, UNICEF HQ) discussed their work on health systems strengthening at the Country Office level. Sean discussed the importance of working with government partners to implement national policies or strategies around the use of technology, and to focus on building the capacity of the Ministry of Health to manage and maintain a national health information system. He noted that one of the challenges to scaling mHealth initiatives can often be related to the enabling environment including legislative or regulatory frameworks.    Nick has been spearheading work with the University of Oslo to prototype the new features of the DHIS2, or District Health Information System. DHIS2 is being rapidly adopted in over 40 countries, 20 of which are national deployments, and can easily be mapped onto the mHealth Framework.

Thank you to those of you who joined this session on the mHealth Framework.  Once again, we’d like to extend huge appreciation to our presenters and to Erica Kochi for leading the call.  In addition, all of the documents and presentations referenced during the session can be downloaded here:

https://www.dropbox.com/sh/kq914f9lz2mqusn/R-1A3uxviY

Below are the two components of the framework from a blog post written by our friends at Global Innovation for UNICEF Stories a few months back. The visualizations and descriptions provide a helpful conceptualization of how the mHealth framework can be applied to strengthen health systems, and ultimately, improve access to health services.

Source: http://unicefstories.org/2013/08/08/mhealth-innovations-as-health-system-strengthening-tools-12-common-applications-and-a-visual-framework/

  1. A place to depict the specifics of the mHealth intervention, described as one or more common mHealth or information and communications technology (ICT) applications used to target specific health system challenges or constraints within specific areas of the RMNCH continuum of care.

Image

2. A visual depiction of mHealth implementation through the concept of ‘‘touch points,’’ or points of contact, which describe the specific mHealth interactions across health system actors (for example, clients, providers), locations (such as clinics or hospitals), and timings of interactions and data exchange.

GHSP-13-00031-Mehl_Figure 2

 

In the coming weeks we will be sharing an edited version of the session for those who missed it. And stay tuned for more WebEx sessions in the future!